At Tag, we bring big ideas to life. As a leading creative production and sourcing partner, we work with some of the world’s biggest brands and agencies, delivering content at scale to create campaigns that are more impactful, more effective and more efficient.

We believe that the combination of different ideas, experience, backgrounds and skillsets create a great place to work, and we are committed to promoting an inclusive, equitable and diverse culture where each employee feels supported and empowered.

But don’t just take our word for it! We are proud to have recently won awards for Best Culture, Production Agency of the Year and Outstanding SME in Gender Equality, Family Status Equality and Racial Equality and Inclusion. Check out www.tagww.com to learn more.

Job Overview:

We are looking for a Technical Implementation Manager to lead the deployment and integration of our technology solutions for enterprise clients. This role bridges the gap between product, dev ops, and engineering, ensuring seamless implementation and customer success.

Key Responsibilities:

• Own the end-to-end technical implementation process, ensuring seamless deployment and integration of our solutions in a timely manner, within scope and budget
• Work closely with clients to understand their technical requirements, system architecture, and operational workflows.
• Provide technical guidance, best practices, and hands-on support for solution configuration and customization.
• Create detailed implementation plans, including timelines, resources, and budget requirements
• Conduct regular status updates and communicate effectively with all stakeholders
• Collaborate with product, support and engineering teams to troubleshoot issues and optimise performance.
• Develop technical documentation and training materials to support client onboarding.
• Ensure timely delivery of implementation projects, managing risks and dependencies effectively.
• Establish and maintain strong relationships with customer technical teams, ensuring long-term success.

Qualifications & Skills:

• Bachelor's degree in Business, Marketing, Information Technology, or related field.
• 3 - 5 years' relevant experience
• Strong background in technical project management, implementation, or solutions consulting.
• Experience working with SaaS platforms, APIs, and enterprise software integration.
• Proficiency in Java, scripting, cloud technologies, and data security best practices
• Knowledge of AI-powered solutions and digital transformation strategies.
• Ability to translate complex technical concepts into clear, actionable insights for customers.
• Experience managing and successfully delivering projects
• Excellent stakeholder management and problem-solving skills.
• Familiarity with cloud-based technologies, data security, and enterprise IT environments.
• Experience working with cross-functional teams in a fast-paced, client-driven environment.

We offer competitive remuneration package and fringe benefits to the successful candidate. In addition, you will have an opportunity to work in a reputable company with excellent career exposure.

Interested parties please send us your full resume with expected salary and availability by clicking Apply Now

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.

Don’t let self-doubt get in the way of what could be a great opportunity. We know from research that while men tend to apply to jobs when they meet around 60% of the criteria, women and people from diverse backgrounds may not put themselves forward unless they check every box.

If you think this role could be a great fit for you, please do get in touch – even if you don’t meet every single requirement. Let’s have a chat and see if this could be the right role for you.

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