Responsibilities:

• Make outbound call for Service Reminder and invite customers come back for regular maintenance
• Identify customer’s needs and proactively offer relevant services/products (e.g., Motor Insurance) and/or refer to respective unit for further handling
• Handle customers' enquiries from telephone or other channels on vehicle servicing or related issues
• Maintain customers’ loyalty through telephone contact
• Work with internal departments to reply customers’ enquiries
• Monday to Saturday, 9am to 6pm, 5-day work week
• Work from Home arrangement after completion of probation

Requirements:

• Minimum 1 years of telesales experience in call center operations 
• HKCEE / DSE or above
• Professional qualification with IIQAS Paper 1 to 2 
• Fluency in spoken Cantonese, Mandarin and English
• Proficient in PC software applications including MS Word, Excel and Chinese Word Processing
• Good telephone manner
• Proactive with good problem solving and customer service skills

Benefits: 

• Double Pay
• Discretionary Bonus
• Medical benefit including dependents 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, or disability.

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.