The Job

• Provide all-around administrative support in estate, not limited to rental, sales, carpark and non-domestic premises (including issue receipts, job tickets).
• Provide customer services to tenants / owners when maintenance/ improvement work is in progress by liaising and coordinating with relevant parties, scheduling works orders, receiving, referring and following-up tenants/ owners’ requests, monitoring maintenance works progress to minimise disruption to tenants/ owners.
• Provide quality services and enhance relationship with tenants / owners by handling telephone enquiries, referring emergencies to appropriate staff,
• Draft notices / replies to tenants / owners promptly / and organise activities, festive functions, interest classes for tenants / owners etc.
• Compile and generate reports (e.g. careline service, CRS, I-housing, etc) from system for checking/ matching records, etc. as assigned by the supervisors.
• Assist in office logistics by preparing work schedules for manual staff, typing documents, maintaining and updating filing system.

The Person

• Diploma/Degree Holder or
• F.5 or above with extensive customer services experience preferred
• Basic PC knowledge including Word Processing
• Some knowledge on the operation and commonly used terms of estate management related industry.
• Good communication, and interpersonal skills
• Mature, service-oriented and attentive to details

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.