We use cookies to enhance your experience on our website. Please read and confirm your agreement to our Privacy Policy and Terms and Conditions before continue to browse our website.

Customer Service Officer

Report
Print

Customer Service Officer

Bank SinoPac
Apply Now

Job Responsibilities:

  • Respond to customers queries and requests via phone and email
  • Confirm transaction instructions / applications with customers
  • Handle and support customers to solve the internet banking service and data maintaining
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Customer Due Diligence and KYC review
  • Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
  • Assist team leader to monitor daily jobs efficiency and achievement all job duties

Job Requirements:

  • DSE / Form 7 or above
  • Minimum 1-3 year working experience in operations for banking service is preferred
  • Fluent in Putonghua, good command of spoken and written English and Chinese
  • Strong ability to work independently, attentiveness to details, with positive minded and good common senses
  • Good knowledge of computer software, MS Office and both of Chinese and English typing
  • Quick response to deliver professional services to meet our customers need

 

Apply Methods:

Interested parties please send your application letter & resume with salary expected to HR Manager via the following channels.

  1. By email : [via CTgoodjobs Apply Now]; or
  2. By fax : 2851-3163; or
  3. By post: HR Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon.

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants.  Personal data collected will be used strictly for recruitment purposes only. 

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Family medical plan
Job Function
Location
  • Tsim Sha Tsui
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Require to Travel
  • Travel occasionally
Overview

Bank SinoPac, a leading Asian banking group is seeking local talents to join its Hong Kong office. We invite applications to the following position:

Get lastest jobs, career news and
job invitations on-the-go.

Download the CTgoodjobs app

Download the CTgoodjobs app