About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 51 markets and serving 94 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits (https://www.axa.com.hk/en/benefits) , Culture (https://www.axa.com.hk/en/culture-and-values), & Career Development (https://www.axa.com.hk/en/career-development).

Responsibilities:

• Develop and document business requirements, user story, process workflows, risk, timeline and communications plans for projects
• Establish, lead and motivate the project teams to carry out all project tasks and deliverables according to agreed time and cost estimates
• Influence project stakeholders to provide support and inputs required to ensure projects' success
• Chair and facilitate project status/design meetings including brainstorming, decision making and issue resolution
• Perform project closure including closure of project cost accounts, storage of project files and post implementation reviews
• Communicate with all project stakeholders on project progress, issues, risk and status
• Develop and execute test plans to ensure that solutions meet business requirements
• Gather and analyze data to identify business problems and opportunities for improvement
• Provide training and support to end users to ensure successful adoption of new processes and systems
• Monitor and measure the success of implemented solutions, and making recommendations for further improvements
• Incorporate benefits tracking into projects to ensure benefits are monitored correctly after project completion
• Ensure compliance with organizational policies and regulatory requirements

Qualifications:

• University graduate, preferably in Business, Finance, IT or related disciplines
• Broad knowledge of financial services &/or insurance industry desirable; Possess LOMA qualification is an added advantage.
• Excellent understanding of project management control procedures
• Excellent written and verbal communication skills
• Strong Financial analysis / Business analysis skills
• Strong Change Management and Dispute Resolution skills
• Experience with understanding and translating complex business requirements