Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

• Acquire credit card or other banking business proactively to achieve sales target through the following locations:

1. Pre-selected Corporation’s office by Product & Marketing or Management referrals
2. Roadshow in guided locations.
3. Bank branches

• Assist customers in completing credit card application via Card + Channel / designated devices and advise customer to provide required documents
• Explain credit card features or other banking products/services to potential customers
• Deliver excellent customer service
• Ensure efficient end-to-end application process
• Conduct sales activities in compliance with internal guidelines and external regulatory requirements

Requirements

• Secondary Education (HKCEE/DSE) holder or equivalent
• Minimum 1 year of experience in banking or financial institutions, preferably with sales or customer service experience
• Self-starter with a tenacity to succeed, and a flair for selling
• Customer-focused with excellent communication skills
• Good awareness of compliance and company guidelines
• Good command of written and spoken English and Chinese
• HKIB Certified Banker preferred