WHO WE ARE

Let Our Journeys Enrich Life

Carry essentials exist to make movement a worry-free experience, allowing us to focus on the bigger picture of our journeys. Today's industry brands are exhibiting a growing disconnection from the deeper purpose of movement, seen in standard-fare products that neither challenge norms nor present new solutions that facilitate better mobility.

LOJEL is about refocusing on how people move, but more importantly, why: connection. Putting the purpose of our journeys at the forefront of the discussion opens up opportunities for innovation. This process of discovery is what lets us empower people to move better and focus on what truly matters.

LOJEL is an international carry essentials brand—founded in Japan in 1989, currently headquartered in Hong Kong with teams in North America, Europe, and the Asia Pacific—and is sold in 15 territories across the globe. We are Intentional By Design, Driven By Diversity, and Purposely Positive—core values upholding our vision to empower life's journeys with innovative, sustainable carry essentials that offer transformative experiences, inspiring mindful travel and connections worldwide.

SUSTAINABILITY AT LOJEL

At LOJEL, we're committed to driving positive change. We recognize the challenges our world faces, particularly with the looming climate crisis. The future is uncertain, and as a forward-thinking brand, we're dedicated to taking action.

Sustainability is at the core of our mission. By 2026, we aim to achieve B Corp certification, becoming climate neutral, and ensuring that 50% of our products are crafted from recycled or sustainable materials. To achieve these goals, we're building a team that's ready to take on this challenge head-on. Join us in making a meaningful impact on our planet while embracing a rewarding career at LOJEL.

ABOUT THE ROLE

LOJEL is looking for an experienced Offshore Quality Lead to champion excellence in our luggage, handbag, and accessories production. Based in Hong Kong, but with regular travel to our factories in Indonesia and China, you'll build and lead a talented team of quality specialists, driving continuous improvement and ensuring our products meet the highest standards.

RESPONSIBILITIES

• Serve as the quality lead in Indonesia, responsible for building, leading and coaching a local team of quality specialists.
• Manage a team of quality specialists in Indonesia to effectively monitor daily production quality, conduct inline and final inspection, conduct root cause analysis (RCA), and implement corrective action plans (CAP) to address any quality issues.
• Collaborate with the factory management to create and maintain comprehensive documentation related to quality control procedures, including material inspection, key production steps, inspection procedures, and pre-shipment inspections.
• Oversee the execution of pre-production (PP) meetings, inline inspections, and final inspections with suppliers in Indonesia.
• Provide coaching and training to the quality specialist team to continuously improve their skills and capabilities.
• Serve as the primary liaison between the company and the factory, escalating quality issues and coordinating with cross-functional teams to drive quality improvements.
• Lead the assessment and evaluation of new factories to ensure they meet the company's quality standards and operational requirements, analyzing manufacturing techniques, quality control processes, and production capabilities.
• Apply and support related sustainability initiatives;

QUALIFICATIONS

• Minimum 10 years of experience in quality management or factory supervision in the luggage, handbag, garment, or a similar industry.
• Proven track record of building and leading high-performing quality assurance teams in offshore country.
• In-depth knowledge of quality control procedures, manufacturing processes, and root cause analysis techniques.
• Excellent verbal communication skills in Mandarin Chinese and strong written and verbal communication skills in English.
• Ability to mentor and develop a team of quality specialists, fostering a culture of continuous improvement.
• Possess a high level of integrity, strong problem-solving skills, and a results-oriented approach.
• Flexible and adaptable to different situations, able to lead the team in driving quality initiatives.
• Awareness and ability to apply ESG-related initiatives.

WHAT YOU'LL GET

• Competitive remuneration
• 20 Annual Leave Days
• Additional leaves including maternity, paternity, dental, marriage, childcare & adoption leaves
• Medical and Dental Insurance
• LOJEL friends & family discount year-round

**Our company is a signatory to the Racial Diversity and Inclusion Charter for Employers of the Equal Opportunities Commission**

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