Background:

CTF Life is looking for a Digital Product Owner to join us in our Digital Transformation journey to creating successful digital products that supports our Partnership Distribution department to drive business growth. This role plays a crucial part in the development and management of digital products, this role also acts as a bridge between business stakeholders and digital teams, and serves as a change agent for digital adoption.

Our ideal candidate encourages an environment that promotes change, customer centric, excellence, innovation, and teamwork.

What the role is?

Serve as a change agent to partner with business stakeholders to enhance brokerage partners’ experience by developing a tailor-made platform for the Distribution channels.
Understand brokerage partners pain point by regular visit to help developing the digital product for differentiating CTF Life from competitors.
Define roadmap for the next generation of our new strategic digital platform target engagement, pre-sales, sales, servicing activities for our brokerage partners.
Function as a liaison to Business, Digital and Technology teams to gain a broad understanding of industry trends and innovations, and their impact on technology.
Support the KPI setting of business sponsors, translate business strategies and objectives into digital solutions and capabilities.
Lead a cross-functional scrum team to deliver priority projects and initiatives defined for the Partnership Distribution business.
Lead the scrum team to define product roadmap, business case preparation, feature grooming, prioritization, solution design, development, testing, release management, change implementation, post-launch support and analysis.
Embrace and support a one-team culture with our offshore Digital and Technology team (Shenzhen IT Hub)
Ensure operation quality of digital solutions for the Partnership Distribution business
Act as a digital ambassador and encourage digital adoption within the organization and across external distribution partners
Engage with Partnership Distribution business (sales managers, etc.) and possibly brokerage firm partners to conduct cocreation session to shape the direction of digital solutions, and provide training and support to facilitate digital adoption
Proactive in tracking and monitoring digital adoption, get feedback, identify pain points, and turn them into improvement actions
Responsible for stakeholder management, expectation management, vendor management

What we look for?

Proven experience in end-to-end digital product management and product delivery, preferably in insurance or financial products
5+ years of digital product management, digital transformation experience
Business Analyst candidates ideally with 3 years of experience in the distribution channels in insurance industry
Degree holder in Business or Information Management
Proven experience in data analyse; and using data to drive digital adoption
Innovative mindset, always think out of the box
Excellent interpersonal and people management skills
Exceptional team player with ability to cultivate meaningful relationships
Self-motivated and results-oriented
Good with agile ways of working
Capable in making complex ideas understandable
Fluent in Mandarin, Cantonese and English

Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, Chow Tai Fook Life Insurance Company Limited, 15/F NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click #Apply-Now#.

Please visit our Website at https://www.ctflife.com.hk/ for Company information.

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance").

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.