We use cookies to enhance your experience on our website. Please read and confirm your agreement to our Privacy Policy and Terms and Conditions before continue to browse our website.

Call Centre Officer (Day Shift / Overnight Shift)

Search Jobs
cover-photo-0
Posted on 19d ago
Report
Print

Call Centre Officer (Day Shift / Overnight Shift)

Conrad Hong Kong
Apply NowWhatsapp
AI翻譯由Google Translate提供，內容如有歧異，請以原文為準。

    • Job Highlights

    • Call Centre
    • Day Shift / Overnight Shift
    • Strong communications skills

    Respnosibilities:

    • Handle restaurant reservation matters and ensure that all reservations are promptly and accurately entered and updated consistently
    • Handle in-room dining orders from Hotel guests
    • Monitor the We Chat in-room dining system and handle orders promptly
    • Handle incoming and outgoing calls in the most efficient and friendly manner
    • Record and process wake-up calls accurately
    • Handle guest messages in the most prompt and efficient manner

    Requirements:

    • Form 6 or above with certificate in Hospitality Management
    • Minimum 1 year relevant experience
    • Customer-oriented with strong communications skills and telephone skills
    • Good command of spoken English, Putonghua and Cantonese
    • Able to work independently and shift duty is required

    Interested candidates please send your resume to
    [via CTgoodjobs Apply Now] or Whatsapp to 6468 1645 .

    有興趣人士請把個人履歷電郵至
    [via CTgoodjobs Apply Now] 或 Whatsapp 至 6468 1645 。

    Hilton Recruitment Website 希爾頓招聘網

    jobs.hilton.com

    Skills

    More Information

    SalaryN/A (Search your salary info in SalaryCheck)
    Benefit
    • 5-day week
    • Birthday leave
    • Compassionate leave
    • Competitive pay
    • Dental plan
    • Discretionary bonus
    • Education subsidies
    • Extra maternity leave
    • Flexible working hours
    • Insurance plan
    • Marriage leave
    • Meal allowance
    • Medical plan
    • Special / extra leave
    Job Function
    Location
    • Admiralty
    Work Model
    • On-site / At the workplace
    Industry
    Employment Term
    • Full-time
    Experience
    • 1 year - 4 years
    Career Level
    • Entry level
    Education
    • F.5- F.7 or DSE
    Overview

    Embark on a truly unique career with Conrad, the contemporary luxury brand of the Hilton Family of Hotels, and a brand that celebrates individuality in every sense. We’re looking for team members who want to express themselves, improve themselves and challenge themselves, while delivering an exacting level of service distinguished by genuine warmth and individual flair.

    Get lastest jobs, career news and
    job invitations on-the-go.

    Download the CTgoodjobs app

    Download the CTgoodjobs app
    Stay on website