Duties:-

• Handle service calls from customers
• Coordinate between sales and service team for repair orders
• Schedule machine installation and preventive maintenance
• Work closely with overseas suppliers for technical supports of machines and spare parts
• Report technical issues and handle claims with factories

  Requirements :-

• Form 7 graduates or above; VTC graduates with engineering knowledge/experiences is an advantage
• 1-2 years experiences in equipment customer service, requesting for quotation, preparing purchase order and scheduling service calls with engineers
• Fluent in Cantonese, English and Mandarin
• With experience with ERP system an advantage
• Customer-oriented, responsible, pleasant, proactive, willing to learn and independent
• Excellent interpersonal, communication skills and telephone manner
• Able to work under pressure
• IMMEDIATE AVAILABLE is preferable

  We Offer:-

• Competitive package
• Performance Bonus
• Medical insurance
• Group life insurance
• Staff Discounts

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.