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Overseeing the development and execution of the marketing calendar, including the selection of the event’s nature, timing and applicability to categories and channels
Designing events and promotions across categories and channels, which works closely with the commercial team to strengthen the brand equity
Customer Marketing Management
Developing insight-driven and trend-based customer activations that uncover opportunities for Mannings to connect customers with our quality category offers and services with integrated marketing solutions in omnichannel
Supporting Customer Marketing Head to drive ONE integrated trade marketing calendar; collaborating with cross-functional stakeholders mainly merchandising, operations, CRM and e-Commerce teams
Monitoring and analysing the competition communication activities and anticipating their future moves
Promotion Management
Interpreting customer and shopper behaviour to define the promotions’ objectives with alignment of category and marketing strategies, selecting cross / up-selling techniques, involving suppliers when relevant, and focusing on the development of uniqueness and differentiating promotion experiences
Overseeing the promotion process, ensuring the respect of promotion milestones, planning and budget, the presence and performance of promoters, the product availability and the visual presentation of the offer to customers
Work closely with Digital and CRM functions to develop effective customer engagement programs with internal and external stakeholders
Work closely with Brand Marketing and Digital and CRM functions to develop effective mediums and touchpoints throughout the customer journey including TVC, print advertisement and instore POSM for both national and store-level activities
With an understanding of the mix of marketing channels, optimising the efficiency of each channel
Event Management
Overseeing the event calendar and leading the execution of the key events across categories and channels
Coordinating the development of new events, focusing on the creation of an exciting, outstanding customer experience which will boost the customer’s sense of engagement with the brand
Do you have experience in Marketing?
Bachelor’s degree in Marketing/ Business Administration or related disciplines
Minimum 8 years of marketing experience with hands-on trade promotion and advertising experience
Experienced in FMCG or retail industry is an absolute advantage
Good analytical and planning capability
Strong in stakeholder management, self- motivated with excellent communication and interpersonal skills
Creative, adaptable, high learning agility
Well-organized, enjoy working in fast paced organization
Good command of both written and spoken English and Chinese
DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.
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