HOW WILL YOU MAKE AN IMPACT?
Be the key technical referent for High Jewelry in APAC by performing repairs and educate team members and support the development of the jewelry in the region with trainings and technical assistance
Fine Jewelry/High Jewelry APAC repairs
Perform interventions on FJ/HJ pieces: Ring sizing, stone re-setting, welding, adjustments, polishing and rhodium plating
Analyze and report technical problems to Regional Jewelry Manager
Manage with Maison HQ authorization level of markets
Support HJ events and exhibitions in the region
APAC Technical expertise development
Define trainings needs for internal workshops together with markets and APAC RCS management
Plan and coordinate Maison trainings
Train and support jewelers on Maison techniques and repair specifications
Ensure the teams stay updated with Maison novelty creations, techniques and policies
Markets support
Maintaining the quality standard according to company and Maison standard consistently.
Ensure to provide sufficient communication and technical support to all the other departments and markets.
With external service network, support sourcing, assessment and training. Ensure partners are updated with the latest techniques and policy.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Experience in High jewelry workshop
Experience in Stone Setting, Polishing, Lapping would be a plus.
Customer service orientated
Good communication skills
Fluent English in verbal and written, conversational level in French
Willing to work in a big structure with different policies
Familiar with Computer skills (MS Office, Internet, E-mail)
Able to travel
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