• Define and shape digital messaging propositions across various platforms, ensuring best-in-class delivery.
• Collaborate with cross-functional teams and manage an offshore delivery team to perform hands-on analytics for campaign lead generation and tracking.

Client Details

This top-tier financial institution is renowned for its robust balance sheet, high profitability, and comprehensive range of services. It consistently ranks among the strongest banks in Hong Kong and the Asia-Pacific region, offering exceptional banking solutions for individuals and local businesses, particularly those operating in the Greater Bay Area.

Description

• Digital Messaging Propositions: Define and shape digital messaging across various platforms, including SMS, MMS, Push Notifications, and future channels/devices
• End-to-End Delivery: Ensure best-in-class delivery from initial scoping with business units through to post-implementation support and measurement
• Cross-Functional Collaboration: Work with business, analytics, and data teams to ensure flawless execution of digital messaging.
• Operational Insight: Provide pragmatic approaches to the design, manufacture, and deployment of messages.
• Campaign Analytics: Perform hands-on analytics for campaign lead generation and tracking.
• Business Insight: Understand the business and share insights from analytics work.
• Offshore Team Management: Manage an offshore delivery team to provide timely and quality analytics deliverables in a dynamic business environment.

Profile

• Education: Bachelor's degree in Statistics, Data and Information Management, Mathematics, Computer Science, or a related field.
• Experience: At least 5 years of experience in retail banking, focusing on information and data management.
• Skills: Highly motivated, well-organized, capable of multitasking, adept at problem-solving, and skilled in influencing others.
• Communication: Proficient in communicating effectively with business, operations, and technology teams.
• Technical Knowledge: Strong understanding of digital messaging technologies (such as SFMC, AEM), with hands-on experience in the content development lifecycle and post-implementation support.
• Preferred Skills: Familiarity and experience with SAS, SQL, Tableau/QlikSense, Python, and Pega.
• Attention to Detail: Meticulous with a zero-tolerance approach to quality and accuracy issues.
• Customer Service: Possesses a strong sense of ownership and a service-oriented mindset to ensure efficient and effective customer service delivery.

Job Offer

• Top financial institution
• Leadership Exposure
• Experience with extensive datasets

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Wylie Ng +85236022400.