International Japanese Company

Dynamic and Energetic Culture

Client Details

Our client is a casual & lifestyle apparel company. They are now looking for a Customer Service Representative - Call Centre for their growing team.

Description

• Deliver high-quality service, understand customer needs, and provide an experience that exceeds expectations.
• Respond to customer inquiries about stores and the official online flagship store via phone, email, and LiveChat.
• Play a key role in guiding and managing issues related to products, stores, and services.
• Act as a bridge for customer feedback within the company, contributing to the brand.

Profile

• High school graduate or above, with a focus on personal growth.
• 1-2 years of relevant customer service experience.
• Proficient in computer operation, Microsoft Office, and typing in both Chinese and English.
• Good conversational and written skills in English and Mandarin.
• Sincere, friendly, customer-oriented, and responsible.
• Team player with a proactive work attitude, able to work independently, lead by example, and possess strong communication skills.
• Adaptable to a fast-paced work environment.

Job Offer

This is a great opportunity to take on a growing path in this international company. They provide an attractive salary and benefits for the candidate.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Ms. Chan on +852 3412 4861.