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Customer Service Officer

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Job ref no.: CS-25041
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Customer Service Officer

New Dorbo Insurance Consultants Limited
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Job Highlights

  • Supporting role in general insurance (primarily commercial lines)
  • 1+ yr. experience as clerk / assistant in general insurance
  • 5-day work week, medical insurance, staff discount, etc.

General Insurance Intermediary in Sheung Wan seeking Customer Service Officer.

 

Responsibilities:

Provide administrative and clerical support, i.e. data entry, copying, scanning, filing, fax, etc.

Work closely with our producers and insurance companies to ensure proper issuance of policies

Answer email and phone enquiries; follow up with clients and insurance companies

Prepare and send out quotations, endorsements, policies, debit/credit notes, etc.

Assist in handling ad-hoc tasks as required

 

Requirements:

Form 5 or above required; IIQE Paper 1 & 2 qualification preferred

Good command of written and spoken Chinese (Cantonese) and English

Proficient in MS Office (Word, Excel, Outlook); experience in InsureNet preferred

Ability to multi-task and handle various requests, deadlines, and priorities

Attention to details; excellent time management

 

Interested candidate please apply with resume specifying availability and salary expected

More Information

Job ref no.CS-25041
SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
Job Function
Location
  • Sheung Wan
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 20 years or above
Career Level
  • Non-management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Overview

New Dorbo Insurance Consultants Limited provides support to general insurance intermediaries with team members having 40+ years of experience in the profession and holding qualifications from multiple professional bodies including but not limited to the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).

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