Guest Services Supervisor 客戶服務督導 (KL 2025)
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The successful candidate will deliver exceptional service and ensure customer satisfaction by addressing concerns and complaints promptly and professionally. He/ she will plan and assign workloads for Front Desk associates, supervise them in their assigned duties, and assist department heads in maintaining smooth operations and handling ad hoc projects.
入職要求
- Bachelor Degree in Hospitality Management or related disciplines
- Minimum 4 years of relevant experience preferably in hotel industry
- Knowledge of Opera System is a must
- Pleasant personality, customer-oriented with good communication and interpersonal skills
- Proficient in MS Office applications
- Good command of spoken and written English and Chinese
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