Job Highlights:

• To provide clerical and marketing support to customer service team
• Handle and follow up customer enquiries, quotation, order or data management
• To follow up and resolve the escalated customer enquiries and complaints to maintain a positive customer experience
• Work closely with sales teams for sales appointment arrangement
• Participate in sales and marketing events and customer-related activities
• To assist any adhoc tasks if required

Qualifications:

• Diploma or above with minimum 1-2 years working experience preferred
• Good interpersonal and communication skills
• Mature, proactive, responsible, and able to work independently
• Good PC Knowledge in MS Word, Excel & other PC applications
• Good team players with a strong sense of responsibility
• Immediate availability is highly preferred.

We offer a competitive package including medical and dental benefits, double pay and 5-day work etc. to the right candidate. Interested parties please send your application letter with detail resume and expected salary to: Human Resources Manager, Hong Kong Educational Publishing Co., Ltd, 9/F, Eastern Central Plaza, 3 Yiu Hing Road, Shau Kei Wan, Hong Kong or by clicking Apply Now for application. (Pls quote "Our Ref:CS411CT")