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(Senior) Front Desk Officer

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(Senior) Front Desk Officer

Shama Serviced Apartments Hong Kong
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

Job Highlights

  • Guest Services / Guest Relations
  • Front Office
  • Serviced Apartments

Responsibilities:

  • Handling of check in and check out procedures such as meet and greet, payment collection, luggage handling and rooming
  • Handling incoming calls, tenant general enquiries, sales enquiries & viewing appointments
  • To carry out daily, weekly and monthly operation reports; and overseeing of check in and out documents
  • In coordination with Team Leader, Housekeeping handling of room assignments for housekeepers and coordinating with sales
  • Ensure the stock level of all goodies, amenities, inventory and cleaning supplies are accurate and aligned with TMS/Product system
  • Regular coaching of Coordinator, Guest Services
  • Assist supervisors to check room preparations prior to check in and on all administration works whenever necessary
  • Any other tasks as assigned


Requirement:

  • Diploma or higher preferable in hospitality management
  • Fluent in spoken and written English, Cantonese and Mandarin
  • 1-2 years in customer service/ hospitality experience
  • Less experience can be considered as Coordinator, Guest Services

We offer attractive salary package, fringe benefits including 5-day work week, annual leave, public holiday for all and prospective career path to the right candidates.

Interested parties please send full resume with current and expected salary:

By email : via CTgoodjobs
WhatsApp : 9769 1068 

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Marriage leave
  • Medical plan
Job Function
Location
  • Central
  • Fortress Hill
  • Mid Level
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 1 year - 3 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
Overview

About Shama

Shama introduces serviced apartments that epitomise comfort and style whilst also offering a lifestyle programme aimed at fast tracking the social lives of both its long and short term residents. Shama currently operates properties in Hong Kong, China and Bangkok. New properties are scheduled to open in major cities, particularly financial centres and residential areas, across the Asia Pacific region and beyond.

Visit www.shama.com.

About ONYX

ONYX Hospitality Group operates several diverse yet complementary brands – Amari, Shama and OZO - each catering to the distinctive requirements of today’s business and leisure travellers. ONYX reaches beyond its Thai roots to offer innovative management solutions across the Asia Pacific region.

Visit www.onyx-hospitality.com.

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