Job Responsibilities

• Report to Hotel Manager
• Lead the Reservations team and monitor the daily operation in order to make sure all reservations bookings are input accurately
• Handle client inquiries and complaints in timely and professional manner in compliance with company standard
• Build up strong team spirit and maximize the revenue and occupancy of the Hotel

Job Requirements

• Diploma or above in hotel management or related discipline
• At least 7 years experience in hotel / serviced apartment
• Familiar with Opera reservations system
• Good communication and interpersonal skills
• Pleasant and outgoing personality
• Good command of spoken English & Mandarin
• Candidates with less experience will be considered as Assistant Reservations Manager

Competitive package offered to the right candidate, includes 12-day annual leave, an attractive discretionary bonus, medical & dental plan, free meals, an education & development allowance, staff dining discount, birthday gift - free cake.

Interested parties may email application letter together with a detailed CV (with current and expected salary).

Applicants who do not hear from us within 4 weeks should consider their applications unsuccessful. Information collected will be used for recruitment purposes only.