About the Client:

Our client is a prestigious global investment bank renowned for its excellence in financial services. Join the team as an Assistant Manager, Pensions Administration in Hong Kong and create impactful initiatives in a dynamic environment.

Key Responsibilities:

• Manage Service Level Agreements (SLAs) - Analyze performance metrics to ensure the team meets SLAs for pension fund operations.
• Lead High-Performing Teams - Build and manage teams to fulfill operational requirements, implementing initiatives to boost processing efficiency.
• Client and Member Management - Oversee a designated set of employers and their members, enhancing member satisfaction scores.
• System and Process Optimization - Drive the use of systems and procedures to enhance operational efficiency.
• Training and Development - Develop training programs for new staff to minimize onboarding time and ensure effective pension fund management.
• Manage Operational Risk - Conduct periodic risk assessments to identify and report risks, implementing action plans for identified issues.
• Cultivate Risk Management & Compliance Culture - Develop strategies to mitigate risk exposure and promote adherence to procedural requirements through compliance workshops.
• Maintain Regulatory Compliance & Controls - Ensure compliance with statutory regulations and incident management, collaborating on audits to align with industry standards.

What We're Looking For:

• 5+ years of experience in pensions fund administration.
• Proven leadership skills with a track record of team development and mentoring.
• Strong knowledge of Pensions regulations and operational best practices.
• Excellent organizational and communication skills.
• Proficiency in MS Office and other relevant software.
• Spoken and written English and Chinese

Why Join Us?

• Be part of a leading firm in the retirement solutions sector.
• Competitive salary and benefits package.
• Cooperative and supportive work environment.

Interested?

Simply send an email with your CV attached by clicking Apply Now and I will answer any questions you might have about the role.

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