A team lead to support and maintain major computer systems/applications for a client and perform scheduled maintenance on computer systems/applications to ensure efficient operations.

Perform diagnostic tests and troubleshooting to identify the client’s issues

Communicate to clients to provide solutions on technical problems

Develop and implement technical procedures to quickly address clients’ problems to minimize downtime

Act as liaison on technical issues between the client’s IT unit and end users of the client

Prepare and present regular progress reports to update client management on IT support operations

Act as liaison on technical issues between the client’s IT unit and end users of the client

Prepare and present regular progress reports to update client management on IT support operation

Job Requirement：

Possess a Bachelor’s degree in Computer Science, Information Technology or equivalent

About 10 years of experience in providing support and maintenance for critical systems and lead a support and maintenance team, preferably in the airport or aviation industry

Hands on experience in one or more of the following technologies:

Maximo application for asset management;

Java web application design and development;

IBM DB2 and Oracle ERP (Financial) preferrable.