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WPB CDD Manager

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Job ref no.: 0000L6CE
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WPB CDD Manager

Hang Seng Bank
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WPB Non-Financial Risk

We are currently seeking a high caliber professional to join our team as WPB CDD Manager, to support the Customer Due Diligence (CDD) function under the WPB Non-Financial Risk.

Principal responsibilities

  • Oversee the processing of complex CDD and EDD profile reviews for HASE WPB and Private Banking (individual and entity) customers in accordance with relevant CDD procedures
  • Drive continuous improvements for HASE WPB CDD review workflows in terms of customer experience, deliverable quality and operational efficiency
  • Support the WPB CFC financial crime control execution via ad-hoc SOI reviews, risk mitigation measure and/or remediation deployment
  • Collaborate with relevant onshore and offshore stakeholders including Group / local Business Units, Financial Crime Compliance, Operations servicing the HASE WPB CDD functions to ensure effective CDD controls

Requirements

  • University Graduate in Business, Finance, Accounting and Technology disciplines
  • At least 8 years of experience in financial services industry preferably in the capacity of regulatory, compliance and operational risk related areas, with proven track record of managing operations teams
  • Functional domain knowledge and experience on Know-Your-Customer and Customer Due Diligence within the Private Banking or Commercial Banking environment would be an advantage
  • Able to build strong rapports with stakeholders at different levels and drive collaborations for delivery of operational outcomes under pressure and within tight time frames
  • Proficient in English
  • Great sense of ownership and servicing mindset to ensure efficient and quality deliverables

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All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

More Information

Job ref no.0000L6CE
SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Mong Kok
Work Model
  • Hybrid / WFH
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 8 years - 20 years or above
Career Level
  • Middle management level
Education
  • Degree
Overview

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

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