Job Descriptions

• Handle the company’s hardware, software, and network issues and provide technical support to staff/Shop
• Installing, configuring, and troubleshooting including Wi-Fi, Ethernet network, video conferencing and Software solutions
• Basic knowledge in VPN, TCP/IP networking, Cabling
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
• Provide administrative support including paperwork, documentation, and filing
• Provide user support and On-site shop support when needed
• Tracked and managed IT assets and followed hardware and software's related warranty and maintenance
• Maintain an inventory of IT assets
• Perform any other duties as assigned

Job Requirements

• Diploma holder or above in Computer Science, Information Technology, or related disciplines
• Minimum 2-3 years of proven experience in IT support or coordination roles
• Strong knowledge of IT systems, networks, hardware and web design
• Familiarity with software applications and troubleshooting techniques
• Good analytical, problem-solving, interpersonal and communication skills
• Good command of English, Cantonese and Mandarin (both oral and written)
• IT professional certificates are an advantage
• Immediate availability is preferred

Benefits & Others

• 5 Days Work
• Flexible Working Hour
• Discretionary Bonus
• Birthday Leave & Gift
• 14 days of Annual Leave
• Group Medical

Interested parties please click Apply Now to send full resume with the date of availability and expected salary

For more information, please visit our website at http://www.krpd.com.hk

** We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request. **