About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.
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For more information about FWD Hong Kong, please visit
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Job Summary
Key responsibilities encompass:
- Product development and enhancement, customer research and competitor product analysis
- Product management
- Product marketing
- Medical service management
It covers product responsibility over a wide range of distribution channels in Agency, Strategic Partnerships (banks, brokers and IFAs) and Direct. Liaise with Actuarial, IT, Operations and Finance, and support.
The Job
- Assist to manage in health's product portfolio
- Be customer centric, provide market update and competitive analysis that enable FWD to keep ahead of the competitors
- Assist to lead and implement new / revamp products; medical service and campaigns
- Identify new product concepts based on customer research, market / internal analysis or distribution feedback
- Coordinate with relevant departments on product development or manage related initiatives
- Take up ad hoc projects as stipulated by manager
The Person
- Degree in Marketing, Business Administration, Actuarial Science, Mathematics, Statistics, Healthcare Services or equivalent
- At least 5 years of product development; marketing; actuarial experience gained within the life insurance industry or medical services experience gained within healthcare industry
- Excellent communication skills, and fluent in written and spoken English, Chinese reading and writing is a must
- Strong project management skills, accuracy and attention to details
- Self-motivated, organized, and a committed team player
- Excellent time management skills and the ability to manage conflicting priorities and cope with stress
- Strong PC skills including MS Word, Excel, PowerPoint and Chinese word-processing
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.