Settlements - Officer

What you do:

OFX 1.0 (legacy)

• Daily bank account reconciliation and payments in numerous currencies.

• Compiling cross-border reports along with China SAFE’s requirement

• Clarification of client / front office instructions

• Inputting client beneficiary instructions

• Payment investigations including complex investigation handling (amendments, recalls, swift receipts and payment traces)

OFX 2.0 (NCP)

• Domestic and international payment investigations including recall, amendment, trace and technical ‘RFI’ investigation handling via SalesForce

• Primary responsibility as OFX Banking Partner liaison for payment related enquiries

• Liaison point between internal OFX teams including but not limited to Commercial, Customer service, Developers and Technical teams.

• Bank account and vendor reconciliations.

• Reporting and actioning payment issues, including payments “stuck in processing” or “closed inactive” accounts.

• Allocation of deposits not captured by automatic handling.

• Support the ongoing change delivery program, as required.

• Technical internal query management via email and Salesforce

Qualifications:

Knowledge, skills, experience:

• 2 years’ experience in an office-based environment (recent graduates will also be considered)

• Candidates with accounting degree/experience is desirable

• Experience in settlements with reconciliation knowledge is an advantage

• An understanding of foreign exchange markets, foreign exchange terms and pricing calculations is an advantage

• Excellent written and verbal communication (Ideally English, Cantonese and Mandarin)

• Proficient computer skills with the ability to input Chinese characters (ability to input simplified Chinese would be a bonus)

• Workflow management – ability to multi-task, prioritise and manage deadlines

• Processing skills – strong attention to detail, high work rate and low error count

• Computer skills – intermediate level skills with Microsoft Excel and Word

• Work ethic – enthusiastic, motivated and proactive approach to work

• Interpersonal skills – personable, approachable, positive and relationship building abilities

• Variable working hours may be needed in line with business requirements

• SalesForce exposure is favourable

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