Telephone Operator (Service Centre Associate) [5-day Work Week]

Responsibilities:

• To handle all incoming telephone calls related to guest requests, enquiries or complaints
• To coordinate with concerned departments in a professional manner

Requirements:

• DSE or equivalent
• Diploma or above in Hospitality Management or related disciplines is preferred
• More than 1 year's telephone operator experience is preferred
• Cheerful personality with good telephone manner and communication skills
• Good command in spoken and written English and Chinese (both Cantonese and Putonghua)
• Immediate available is preferable

Fringe Benefit:

• Free Duty Meal
• 12 days Annual Leave
• Birthday Leave
• Marriage Leave
• Full Paid Paternity Leave
• Medical Benefits (Outpatient and Hospitalization)
• Staff Dining Privileges
• Staff Rates on Hotel Guest Room
• External Training Subsidy
• Discretionary Bonus

As a family-friendly employer, we offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Human Resources & Training Department / Whatsapp 9820 9222 
作為關愛員工的僱主，我們提供全面性的員工福利。應徵者可將履歷連同薪金要求致人力資源及培訓部 / Whatsapp 9820 9222 

Personal data collected will be treated in strict confidence and will be used for recruitment purpose only. Applicants who are not invited for interview within 2 months may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after 6 months.
申請人所提供的資料將予以保密及只作招聘有關職位使用，申請人如於兩個月內未獲安排面試，則當作落選論。所有落選人的資料將於六個月內銷毀。