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Officer – Information Technology (Systems Management)

Hong Kong Examinations and Assessment Authority

(Contract Period up to 31 August 2026)

Duties: The appointee will report to team manager and play the role of IT systems engineer to support the Authority’s IT systems and compliance, including:

(a) Manage and deploy the vulnerability fix such as operating system patches, configuration hardening, access control and authentication, etc;

(b) Provide OS support and perform installation, troubleshooting and maintenance for Windows and Linux servers;

(c) Manage server hardware support and maintenance with vendors; and

(d) Supervise and work with contractors and server and systems support personnel for project implementation and BAU support.

Requirements:
(a) A Bachelor’s degree in Information Technology, Computer Science or related disciplines;

(b) At least 5 years’ working experience in IT infrastructure, especially large-scale system infrastructure management and incident management experience is an advantage;

(c) Familiar with products in the market, strong technical know-how and hands on experience in one or multiple domains:

  • Unix/Linux/Windows systems (on-premises and on Cloud)
  • Server Technology and SAN/NAS Storage
  • Active directory, DNS, DHCP, NTP, Group Policy, etc
  • Infrastructure-as-Code (IaC), Server and Systems Vulnerability Management
  • Monitoring tools (eg. Solarwinds) and patching management platform (eg. ManageEngine);

(d) Knowledge in international standard and best practice in ISO20000/27001, ITIL and/or security and risk management;

(e) Holder of professional certificates in Microsoft Server Support Certifications, VMware, ITIL, PMP, CISSP or equivalent will be advantageous;

(f) Work with 'can-do' attitude, strong analytical and problem-solving skills; and
(g) Good oral and written communication skills in both Chinese and English.

Employment Terms: The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs.

Date for Application Review: 2 October 2025

Applications would be considered until the post is filled.

A detailed resume including your qualifications and experience, current/expected salary and earliest availability should be sent to the Manager - Human Resources, by quoting the position applied and reference number via email at [our mailbox through CTgoodjobs Apply Now]. Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website (www.hkeaa.edu.hk).

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