Are you fluent in Cantonese, Mandarin and confident in speaking English? Do you have a calm and persuasive phone presence? Join our growing team as a Bilingual Call Center Representative , supporting patients across the United States.
What You’ll Do:
- Call patients in the US to help schedule appointments for home care visits
- Engage with patients in Cantonese over the phone
- Use English-language systems and tools to record information and follow training protocols
- Deliver a helpful, professional, and compassionate experience – no selling involved
- Follow up when necessary to ensure appointments are confirmed
What You’ll Need:
- Fluency in Cantonese and Mandarin (spoken at a first-language level)
- Good command of English (our tools, training, and communications are in English)
- Previous phone or call center experience is preferred
- A quiet and professional home working environment
- A reliable computer, high-speed internet, and a noise-canceling headset
- Ability to work US time zone hours
- Availability to start immediately
Why Join Us?
- 100% Remote
- Stable, non-sales role
- Supportive and multicultural team
- Opportunity to help make a difference in the lives of patients
If you are comfortable communicating in Cantonese, Mandarin, and understand English systems well, we’d love to hear from you!
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