Office & Communications Manager

Job Purpose

The Office & Communications Manager is responsible for ensuring smooth day‑to‑day office operations while supporting Ark Eden’s communication, marketing, and programme administration needs. This hybrid role manages administrative systems, handles enquiries, maintains records, supports HR processes, coordinates bookings and registrations, and leads basic digital marketing through social media, content creation, and website updates.

A core requirement of this role is the ability to work school holidays, as Ark Eden runs approximately 20 weeks of holiday camps each year, which are a key operational and programme focus. A key priority of the position is assisting the wider team to ensure the smooth running and delivery of all programmes.

The ideal candidate is organised, proactive, and creative, with the ability to balance administrative responsibilities with communication, outreach, and marketing work. This role is essential to keeping the organisation running efficiently and ensuring clear, effective engagement with parents, schools, partners, and the wider community.

Job Overview

Terms: Full Time

Location: Ark Eden Office in Mui Wo

Compensation: Paid monthly, at market rate (paid in HKD) with MPF

Key Responsibilities

1. Office Administration & Internal Support

• Manage general office administration, filing and record‑keeping
• Maintain organisational databases, contact lists and internal systems
• Handle general enquiries in a friendly and professional manner
• Support onboarding processes and maintain accurate staff files and HR records
• Oversee timesheets, salary‑related documentation and administrative HR tasks
• Identify opportunities to automate or streamline administrative processes

2. Programme Administration

• Support administration for school programmes, camps and events
• Manage programme‑specific registrations, bookings and parent communications
• Maintain accurate attendance lists and required programme documents
• Coordinate waivers, consent forms and payment tracking
• Ensure smooth information flow between office and programme delivery teams

3. Communications, Marketing & Social Media

• Plan, schedule and publish content across social media channels
• Create simple visuals, posts, stories and short videos using tools like Canva or mobile apps
• Capture basic photos or short clips during programmes/events when needed
• Maintain and update the Ark Eden website with current programme information and news
• Ensure consistent branding, tone and messaging across all communication channels

Experience & Skills

• Strong organisational skills and attention to detail

•Fluent in English, proficient in Cantonese and/or Mandarin a bonus

• Experience in office administration, coordination or similar roles
• Good writing skills and comfortable communicating with parents, partners and the public
• Familiar with social media platforms (Instagram, Facebook, LinkedIn)
• Ability to manage multiple tasks and deadlines
• Able to create simple visuals and basic digital content (e.g., Canva)

Job Type: Full-time

Pay: $19,000.00 - $28,500.00 per month

Benefits:

• Contract renewal
• Meal provided
• Opportunities for promotion
• Paid time off
• Professional development

Work Location: In person